AMREF Flying Doctors (AFD) recounts a mission to assist an elderly woman after a serious medical incident on holiday in Kenya’s Masai Mara and get her safely back home to the US
AMREF Flying Doctors is no stranger to complex, logistically challenging missions, having spent more than six decades perfecting the art of aeromedical care. Over the past 68 years, AFD has built a reputation for safe, reliable, and rapid responses from regional medical evacuations to intercontinental repatriations, supported by a highly skilled medical and aviation team. While some cases are resolved within hours, others demand days or even weeks of planning and precision.
A sudden turn in the Mara
In late June, a 70-year-old American tourist was enjoying a long-awaited safari in the Masai Mara, hoping to witness the famed wildebeest migration. The trip took an unexpected turn when she suffered a severe foot injury at Mara Serena Lodge and could no longer walk.
Night-time preparations began immediately, taking into account a crucial limitation: most dirt airstrips in Kenya’s national parks operate only in daylight
Unfamiliar with local emergency procedures, she contacted her US insurance provider, which immediately tasked her assistance company to engage AMREF Flying Doctors, their trusted partner in Africa. With a network that spans the continent and beyond, and international accreditations that assure global best practice, AFD was able to respond without delay. Within minutes, the team had provided a medevac quote, received approval, and activated the mission.
Racing against the sun
Night-time preparations began immediately, taking into account a crucial limitation: most dirt airstrips in Kenya’s national parks operate only in daylight. Leveraging its Nairobi base, located minutes from Wilson Airport, AFD was able to dispatch an air ambulance, crewed by experienced pilots, a doctor and a flight nurse.
By 07:15, after a precautionary flypast to ensure the bush strip was clear of wildlife, the aircraft landed. The nurse and the doctor assessed the patient, administered pain relief, and secured her on a stretcher for the 40-minute flight to Nairobi.
An advanced life support ambulance, staffed by a paramedic and critical care nurse, was waiting at Wilson Airport to take her directly to the admitting hospital, a smooth air-to-ground transfer made possible by years of operational coordination experience.
From the remote savannah to a hospital bed 12,000 km away, AFD delivered seamless, world-class care.
Hospital care and planning ahead
Radiological scans revealed the injury’s severity. Surgery was performed the same day, followed by targeted physiotherapy to aid recovery. Four days later, she was declared fit to fly commercially, but only with medical escort.
AFD’s medical expertise and global reach came into play again when her assistance company requested a repatriation to Nashville, Tennessee. The operations team worked with the airline’s medical department to secure clearance on the most direct routing, reducing travel time and patient stress. Every step was handled in a professional way.
The journey home
After nearly three weeks in hospital, the patient was stable enough to travel. Two AFD emergency flight nurses accompanied her via Doha, Qatar, monitoring her throughout and ensuring comfort at every stage.
From the first distress call to the final handover, every detail was managed with precision and care
On arrival in Nashville, she was handed over seamlessly to a local hospital for continued care, another example of how AFD’s mix of operational reach, accredited quality, and human compassion delivers the best possible outcome.
From the first distress call to the final handover, every detail was managed with precision and care.
“In missions like this, every minute matters, not just for the patient’s health, but for their peace of mind. Our job is to make them feel safe, wherever they are” – Dr Joseph Lelo – Medical Director.
A mission that reflects AFD’s ethos
From swift coordination in the Masai Mara to bed-to-bed repatriation in the US, the case reflected AFD’s ability to operate across continents, deliver expert medical care, and coordinate flawlessly with international partners, even in challenging environments.
Every mission tells a story of teamwork, compassion, and skill. For our patients, it’s more than a journey – it’s a lifeline. That is why we do what we do.
First Published: ITIJ Magazine | September 2025
Author: Jane W. Muthoni