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Wanyonyi’s family appreciation note

Hi AMREF Flying Doctors team,

 

I would like to express my sincere appreciation for the exceptional support and service offered by your entire AMREF Flying Doctors team in evacuating my father from Webuye to AKUH Nairobi on such a quick notice. You were swift, compassionate and your professionalism at all fronts made a huge difference in my father’s medical attention. We as a family very very grateful.

 

I personally was very touched by the fact that Esther, one of your Emergency Flight Nurses remained reachable even after normal working hours, providing us with updates and answering any questions I may have had while coordinating Bungoma/Webuye and Nairobi; sometimes even when I asked the same thing more than once because my mind was working overtime as a result of my father’s incidence.

 

The doctors and staff aboard the flight managed to detect something that the Bungoma doctors had not figured out regarding the numbness in his hands, and that made a huge difference in the immediate attention he received at AKUH.

 

Our regards and thanks to the pilot who took off in a tricky environment in the Matulo (Webuye) airstrip when children and the community came onto the airstrip. Apart from the weather that made landing difficult, the community people made his work even more difficult; but he managed to take off safely. As a side note, you may want to consider partnering with the local police in such unmanned airstrips to prevent unexpected fatalities from uneducated and curious locals.

 

Thank you all so very much. From the bottom of our hearts. You just have one of your biggest supporters as the Wanyonyi family. We will be on boarding ourselves on the Maisha cover as soon as possible.

 

Regards,

 

Christine

Dario Arturb Urbani

While working at the Serengeti National Park I suffered what later was diagnosed in Arusha to be a heart attack. The TZ doctor told me that there was nothing they could do for me in their country and that I had to be flown out. So my employer called Amref in Nairobi, who then send the King Air 200 to pick me up from Arusha and flew me to Wilson, where I was expected by an ambulance which took me to Aga Khan Hospital. All was managed very professionally I recommend that everybody who works in remote areas should make sure that the employer is insured with AMREF, I guess it saved my life.

 

Dario Arturb Urbani

Maria Valdez

Dear AMREF Flying Doctors,

I am writing to express my gratitude to AMREF and all of those involved at Flying Doctors who were integral to saving my life last summer. One year ago to the day, Flying Doctors airlifted me from Kilimanjaro, Tanzania to Nairobi, Kenya. My bout with severe malaria is a story unto itself that I would like to one day share with others who may learn from my experience. For the sake of this letter, I would like to highlight the excellent service I received from AMREF Flying Doctors.

I was already critically ill when I arrived to the Kilimanjaro airport. I had called the

Flying Doctors emergency number from my mobile phone, and within a few minutes, there was a plane ready for me at the airport. Once I arrived at the airport, I was expedited through immigration and was escorted by wheelchair to greet the medical team waiting for me on the runway. I hope to personally thank the doctor and the medical team that took care of me on that flight and transported me to the hospital in Nairobi. I will never forget the compassionate care I received from the treating emergency physician.

I have been a member of AMREF Flying Doctors since I first came to Tanzania in 2011, and never did I imagine I would need to use this insurance policy. It was comforting to know that this service was available while living and working in remote areas in East

Africa. After my experience last year, I will be a lifelong member of AMREF, and I believe this insurance is a necessity for anyone traveling to East Africa. I never thought it would happen to me, but when it did, I was fortunate to have Flying Doctors just a phone call away.

Sincerely yours, Maria Valdez

Dario Arturb Urbani

While working at the Serengeti National Park I suffered what later was diagnosed in Arusha to be a heart attack. The TZ doctor told me that there was nothing they could do for me in their country and that I had to be flown out. So my employer called Amref in Nairobi, who then send the King Air 200 to pick me up from Arusha and flew me to Wilson, where I was expected by an ambulance which took me to Aga Khan Hospital. All was managed very professionally I recommend that everybody who works in remote areas should make sure that the employer is insured with AMREF, I guess it saved my life.

Dario Arturb Urbani

Maria Valdez testimonial

Dear AMREF Flying Doctors,

 

I am writing to express my gratitude to AMREF and all of those involved at Flying Doctors who were integral to saving my life last summer. One year ago to the day, Flying Doctors airlifted me from Kilimanjaro, Tanzania to Nairobi, Kenya. My bout with severe malaria is a story unto itself that I would like to one day share with others who may learn from my experience. For the sake of this letter, I would like to highlight the excellent service I received from AMREF Flying Doctors.

 

I was already critically ill when I arrived to the Kilimanjaro airport. I had called the

Flying Doctors emergency number from my mobile phone, and within a few minutes, there was a plane ready for me at the airport. Once I arrived at the airport, I was expedited through immigration and was escorted by wheelchair to greet the medical team waiting for me on the runway. I hope to personally thank the doctor and the medical team that took care of me on that flight and transported me to the hospital in Nairobi. I will never forget the compassionate care I received from the treating emergency physician.

 

I have been a member of AMREF Flying Doctors since I first came to Tanzania in 2011, and never did I imagine I would need to use this insurance policy. It was comforting to know that this service was available while living and working in remote areas in East

Africa. After my experience last year, I will be a lifelong member of AMREF, and I believe this insurance is a necessity for anyone traveling to East Africa. I never thought it would happen to me, but when it did, I was fortunate to have Flying Doctors just a phone call away.

 

Sincerely yours, Maria Valdez

–Euro-Center, Cape Town, South Africa

AMREF Flying Doctors is a pleasure to work with. We ask you a lot of questions, as expatriate families move to East Africa, and you are always helpful. You are also always very quick in responding with quotes for air ambulances. We really appreciate that.”
–Euro-Center, Cape Town, South Africa

Travel with passion Kenya

“For years we had been including the AMREF Flying Doctors fees in our itineraries for East Africa and little did I know that I would have to call upon your service for myself! And since we experienced it ourselves I am even more convinced about contributing towards AMREF and relying on your services should anything dramatic happen.
My friend and I were air lifted from Mekele into Nairobi and—for as much as my condition did allow me to judge—I was impressed by the professionalism of the team and the quality of the equipment! Congratulations. I knew the company was great—I did simply not know that AMREF was “That Great”!
Our very special thanks go out to Nurse Hellen Muchai and Dr James Mbai who took particularly good care of us and pampered us during the medical flight. You were a great team and it felt reassuring to travel under your supervision!”
Travel with passion Kenya

–DR. , South Africa

“Please receive my sincere thanks for arranging and evacuating me from Seronera airstrip, Serengeti to The Nairobi Hospital on 2 May 2012.
It was done in a very professional way and I was overwhelmed with kindness from all the personnel involved in the process. I experienced this from the moment I entered the aircraft, from the pilot, doctor and other staff right through until after admission in the hospital. I further appreciate the visit in the hospital a few days after my admission to check if I am fine and recovering well.  As a stranger and a foreigner. I really appreciated this gesture.”
–DR. , South Africa

–Rashid A.Ibrahim |County Healt, Kenya

“There are no words to describe the kind of joy and relief AMREF Flying Doctors bring to the lives of many citizens in East Africa and more so the people of Northern Arid lands in Kenya.
The timely interventions of this noble team in saving life is unique and something worth mentioning in every corridor of humanity. The latest and the most impressive support this team gave to the people of Mandera was, when they flew and come to Mandera after a formal request by the Medical Superintendent to assist in the referral of a two weeks old child with omphalocele-type of abdominal wall defect in which the intestines, liver, and occasionally other organs remain outside of the abdomen in a sac because of a defect in the development of the muscles of the abdominal wall (exomphalos).
 It was worrying for both me and the Medical superintendent on how to facilitate referral for this baby from a humble background whose parents were honestly desperate and helpless. But with the presence and the promising support from AMREF Flying Doctors-Life could be different.
Long life AMREF Flying Doctors Service – a Unique service of its own! The entire Kenyan Communities should support the cause for this wonderful team.
We appreciate you – AMREF Flying Doctors”

–Rashid A.Ibrahim |County Healt, Kenya

-Lilian Onyango &ndas, Kenya

“I would like to take a minute to say a big ‘Thank you’ to your team for the efficient, professional and quick service you accorded our clients this morning.  It was truly inspiring to see such professionalism and dedication – keep up the good work!!! With very kind regards”
-Lilian Onyango, Kenya